FAQs

Q. Where are you based?

A. We are based in London, England. United Kingdom.

Q. Can I track my delivery?

A. You can track your order 24/7 using our Order Tracker.

Q. How long does delivery take?

A. Some of our products are delivered direct from our suppliers, this takes 15 working days on average, but sometimes may take a little bit longer. Please don't panic if it does not show up immediately, it's on its way.

We offer worldwide shipping, so your item might be dispatched from a location closer to you. Feel free to Contact Us at any time with any questions you may have or to request an update on our order.

Delivery lead times are in the item description for every product.

Q. Can I return my item?

A. Of course you can. 

Our refund policy is simple. Return the product within 30 days of purchase, in original condition and packaging and get your money back. No questions asked. We stand by our products and guarantee 100% satisfaction or your money back.

Please email us at Info@keyrevamp.com  or use our Contact Us form to initiate a refund request. You can also request an exchange by emailing us. We will respond within 24 hours.

Q. Do you provide spares for your items?

A. We do not currently stock spares for all our inventory. Contact us if there is a fault with your product and we will do everything we can to help.